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Customer Service Representative Lead Hand - Memorial Ave and Arthur St.

Customer Service Representative Lead Hand - Memorial Ave and Arthur St.

Location: Thunder Bay, ON

Posted: September 13, 2022

ABOUT THE OPPORTUNITY:  We are looking to fill a Lead Hand position at both our Memorial Ave and Arthur St. Esso Convenience Store and Retail Fueling Stations located in Thunder Bay. Reporting to the Site Manager, this position is responsible for:

  • Providing prompt, efficient and courteous customer service to all customers
  • Maintaining a clean, safe, customer friendly work environment
  • Ensure all exterior store conditions are maintained to enhance the properties curb appeal
  • Ensure accurate operation of cashier systems
  • Ensure all paperwork is accurate and balanced
  • Adhere to all company policies and procedures as prescribed
  • Enforcing age verification for the sales of tobacco and lottery products


ABOUT YOU: The ideal candidate will have:

  • High School Certificate
  • Three (3) to five (5) years in customer service
  • Strong customer service, and organizational skills
  • Friendly enthusiastic and customer service focused
  • Superior customer service skills with a desire to be part of a performance-driven team
  • Must be able to communicate clearly and effectively with customers and coworkers
  • Ability to stand for long periods of time
  • Must be able to work night shifts and weekends and holidays


Apply on-line at www.mcdougallcareers.com or send a resume by email to: careers@mcdougallenergy.com.

Confidentiality of all applicants assured.  Only those selected for interviews will be contacted and we thank all other applicants for their interest.

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations, please notify us and we will work with you to meet your needs.




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