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Customer Service Representative - Retail Convenience

Customer Service Representative - Retail Convenience

Location: Arthur Street, Thunder Bay, ON

Posted: November 23, 2020



McDougall Energy is looking for a high energy, results focused individual as a Customer Service Representative at our Arthur St. Convenience Store and Retail Fueling Station located in Thunder Bay, ON. Reporting to the Site Manager, this position is responsible for:

  • Providing prompt, efficient and courteous customer service to all customers.
  • Maintaining a clean, safe, customer friendly work environment.
  • Ensure all exterior store conditions are maintained to enhance the properties curb appeal
  • Ensure accurate operation of cashier systems
  • Ensure all paperwork submitted is accurate and balanced
  • Adhere to all company policies and procedures as prescribed
  • Enforcing age verification for the sales of tobacco and lottery products.



The ideal candidate will have:

  • Friendly enthusiastic and customer service focused
  • Takes pride in their work
  • Superior customer service skills with a desire to be part of a performance-driven team
  • High school diploma
  • Previous experience in customer service/retail preferred
  • Must be able to communicate clearly and effectively with customers and coworkers
  • Ability to stand for long periods of time
  • Must be able to work night shifts and weekends and holidays


McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodations, please notify us and we will work with you to meet your needs.

Confidentiality of all applicants assured. Only those selected for interviews will be contacted and we thank all other applicants for their interest.

Apply on-line at www.mcdougallcareers.com or send a resume by email us at: careers@mcdougallenergy.com

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